At KROVALENTHIX, customer satisfaction is our top priority. We understand that circumstances might arise where you may need to return a product. This document outlines the refund terms applicable for products purchased from KROVALENTHIX.
To qualify for a refund, the following conditions must be met:
Several types of goods are exempt from being returned:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
If you haven’t received a refund yet, please follow these steps:
Only regular-priced items may be refunded. Sale items are non-refundable unless specified otherwise.
If you need to exchange a product for the same item, send us an email at [email protected]. Exchanges are subject to product availability.
To return your product, mail it to:
KROVALENTHIX Returns Department
1234 Crescent Lane,
Suite 567,
Chicago, IL 60601, USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions regarding our refund policy, please contact us at:
Email: [email protected]
Phone: +1 (312) 555-0199